FluentBooking 2.4.0 opens your booking system to AI assistants. You can now ask a connected assistant to find an open slot, book it, move it, or tell you how last month went — and it works through the same permissions you already gave your team, not around them. Opening a door like that only works…
A patient’s experience with a healthcare practice starts long before they meet their provider. It begins when they search for information, book an appointment, receive reminders, and communicate with the practice. A complicated booking process, long waiting times, unclear communication, or difficult cancellations can quickly turn a routine interaction into a frustrating experience. Improving customer…
Last-minute cancellations and no-shows can leave healthcare practices with empty appointment slots, disrupted schedules, and wasted staff time. A clear cancellation policy helps set patient expectations, but it needs to be communicated clearly and applied consistently to be effective. A well-designed policy should define the cancellation window, fees or deposits, exceptions, and any rules that…
Online appointment booking makes it easier for patients to schedule healthcare services, but it can also involve sensitive patient information. That means healthcare organizations need to consider how this information is collected, transmitted, accessed, and stored. HIPAA provides requirements for protecting protected health information (PHI) and electronic protected health information (ePHI). For WordPress websites, understanding…
FluentBooking 2.3.0 is the release where the redesign we previewed last time actually lands. The whole admin has been rebuilt — the dashboard you open every morning, the settings screens you dig into once a month, and everything in between. It looks better, but more to the point it works better: the app scrolls on…
Managing patient appointments over the phone can quickly become time-consuming for a medical practice. Staff members have to answer calls, check a doctor’s availability, find an appropriate time slot, confirm the appointment, and often send reminders later. A patient scheduling system can automate much of this process. If your medical practice website runs on WordPress,…
When you run a workshop, training session, group coaching program, or online class, scheduling everyone individually can quickly become a hassle. You may need to coordinate the same time slot for several people, keep track of who has registered, and make sure attendees receive the right booking details. That’s where group bookings and multi-person events…
FluentBooking 2.2.5 is a security release first. We put both the free and Pro plugins through an external security review, fixed everything that came back, and made every Pro update prove it came from us before it can install. On top of that, your license page finally tells you what you need to know, and…
When someone books an appointment through your website, you want them to remember it and show up on time. One simple way to help is by giving them an easy option to add the appointment to their personal calendar. With FluentBooking, you can handle calendar invites in two ways. You can send an ICS calendar…
