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Global Settings

2 min read

The Global Settings in FluentBooking help you manage the core setup of your booking system. Here, you’ll find essential options like admin email preferences, payment settings, email templates, and theme customization. You can also define default behaviors for new bookings.

In this guide, we’ll walk you through how to configure your Global Settings and explore the different options available under the General Settings tab.

General Settings  #

Go to the Settings tab from your FluentBooking dashboard. This will take you to the Global Settings page. From the left sidebar, click on General Settings to get started.

Email Settings #

In the General Settings section, you’ll find key options to help you manage how your bookings work. Here’s what you can configure:

  • Admin Email
    Set the email address where admin notifications will be sent for new bookings, cancellations, or updates.
  • Calendar Start From
    Choose which day of the week your calendar view should start with (e.g., Sunday or Monday).
  • Default Time Format
    Select your preferred time format, either 12-hour (AM/PM) or 24-hour clock.
  • Mark Booking as Cancelled Automatically After
    If a booking isn’t confirmed (e.g., unpaid or not manually approved) within a set time, it will be automatically marked as cancelled.
  • Mark Booking as Completed Automatically After
    Automatically mark bookings as completed after a certain amount of time has passed since the scheduled appointment.
  • Default Country for Phone Field
    Set a default country code (like +880 for Bangladesh) in the phone number field to help users fill in their number easily.
  • Summary Email
    Get automated booking summary emails on a daily or selected weekday, depending on your settings. This keeps you up-to-date with your latest bookings.

Payment Settings #

If you’d like to accept payments for your booking events, start by enabling the payment feature. Simply check the Enable Payment Module box.

Once enabled, you’ll see a dropdown menu where you can select the currency you’d like to use to accept payments.

Email Settings #

The Email Settings section lets you configure how emails are sent from FluentBooking. Here’s a breakdown of each option:

  • From Name
    The name that appears as the sender in all booking-related emails (e.g., confirmations, reminders, cancellations).
  • From Email Address
    The email address shown as the sender of your booking emails.
  • Reply-To Name
    The name users will see when they hit “Reply” to a booking email.
  • Reply-To Email
    The email address where replies from guests will be sent.
  • Use Host Name as From Name for Booking Emails to Guest
    When enabled, the host’s name will automatically be used as the sender name in emails sent to guests.
  • Use Host Email for Reply-To Value for Booking Emails to Guest
    When enabled, the host’s email will be used as the Reply-To email address for guest messages.
  • Include ICS File Attachment in Booking Confirmation Email
    Enable this to attach an .ics (calendar) file to confirmation emails, allowing guests to easily add the booking to their calendars.
  • Email Footer for Booking-Related Emails
    Customize the footer text that appears at the bottom of all booking-related emails.

Theme #

In the Theme settings, you can choose how your booking page appears to users. You have three options:

  • Light Mode – Displays the booking page with a light theme.
  • Dark Mode – Shows the booking page in a dark theme.
  • System Default – Automatically adapts to the user’s device theme preference.

This allows you to create a more personalized and accessible experience for your users.

If you need any further assistance with this article, feel free to contact our support team, we’re always happy to help!

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Updated on May 21, 2025
Host Settings

Latest comments (6)

Avatar for Maeva
Maeva • April 2, 2025 at 12:30 pm

It’s possible to change Host email address by other email
If the host want to change is email address i’ts possible ?

Comment button Reply
Avatar for Aminul Islam Tuhin
Aminul Islam Tuhin • April 8, 2025 at 4:20 am

Hey Maeva,

Sorry, it’s not possible.

Comment button Reply
Avatar for Isa
Isa • January 23, 2025 at 1:36 am

When I change the admin email for a new one, it doesn’t work. Emails are not delivered to the new address… they continue delivering to the wp admin address.

Comment button Reply
Avatar for Aminul Islam Tuhin
Aminul Islam Tuhin • January 27, 2025 at 4:15 am

Hey Isa.

Please submit a ticket here.

Comment button Reply
Avatar for bjorn Granberg
bjorn Granberg • June 23, 2024 at 3:13 pm

Where can we change the content of the email templates? If we for example want to change the green tick to the company icon in all emails, or add a line of text that is the same in all confirmation emails, how do we go about it? We have not found the global templates in the global settings, so the guess is we need to find the actual templates in the plugins folder. So the question is: What is the recommended procedure if we want to move the email templates to the child theme?

Comment button Reply
Avatar for Aminul Islam Tuhin
Aminul Islam Tuhin • June 24, 2024 at 9:19 am

Hi Bjorn,

The global settings are only available for the email footer. If you want to change the content, you need to do it manually for every event.

Comment button Reply
Table of Contents
  • General Settings 
    • Email Settings
    • Payment Settings
    • Email Settings
    • Theme

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